Compliance:
Proper management of personal information is a priority and we at SSG are committed to ensuring your personal information is protected.
The Privacy Act 1988 (Cth) and the National Privacy Principles set out in that Act govern the way in which we must manage your personal information. In this policy, a reference to “SSG” or “we” or “our” is a reference to Solution Specifix™ Group including the companies listed at the end of this policy.
Collection:
The types of personal information we collect about you will depend on what products or services you use or acquire. We may ask you for personal information about yourself i.e. information that can identify you and which may include your name, address, telephone and mobile number, email address, other contact details, credit card details and other information relevant to providing you with products or services you require, or someone else you know requires or any other information you choose to provide us with.
Purpose of collection:
We may ask you for personal information for one or more of the following main purposes:
Methods of collection:
We only collect personal information by fair, lawful and non-intrusive means and will generally be collected directly from you through the use of any of our standard forms, over the Internet, via email or by telephone conversations with you. There may, however, be some instances where personal information about you will be collected indirectly because it is unreasonable or impractical to collect personal information directly from you. We will usually notify you about these instances in advance, or where that is not possible, as soon as reasonably practicable after the information has been collected. We may provide methods for you to interact anonymously whenever it is lawful and practicable to do so.
Failure to provide information:
If you do not provide your personal information, we may not be able to provide the products, services, access or information you require. If the personal information you provide is incomplete or inaccurate we may be unable to provide you, or someone else you know, with the products or services required.
Use and disclosure:
Generally, we only use and disclose personal information about you for the purposes for which it was collected and directly related purposes and in the normal business operation and marketing of our business. We will keep your personal information confidential and use it in a way that you would reasonably expect and will not use if for any other purpose without your consent. We may disclose personal information about you:
Internet users:
In order to monitor the performance of our web sites, we may collect additional personal information about you in the form of your IP (Internet Protocol) address and domain name, the date and time of your visit, the pages you accessed and documents downloaded, the previous web sites you have visited, and the type of browser you are using, when you access our web site.
Our web sites sometimes use cookies, their main purpose being to recognise usage, facilitate access by users to and use of the web site and tracking of usage behaviour and compilation of aggregate data to allow content improvement and targeted advertising. The use of cookies is standard and you will find that most web sites use them. Most Internet browsers are preset to accept cookies. If you prefer not to receive cookies, you may adjust your Internet browser to refuse cookies or to warn you when cookies are being used.
Data quality and security:
We take all reasonable steps to ensure that the personal information we collect, use or disclose is accurate, complete and up-to-date.
The security of your personal information is important to us. We take all reasonable steps to ensure that your personal information is stored safely to protect it from misuse, loss, unauthorised access, modification or disclosure.
When using the web site, no data transmission over the Internet can be guaranteed as completely secure. Although we endeavour to protect your information, we do not warrant the security of any information transmitted to us over the Internet and any information so transmitted is done so at your own risk or the at the risk of the person or organisation transmitting such information.
Links:
Our web site may contain links to other web sites. We do not endorse any linked web site. We are not responsible for the privacy practices of linked web sites and so linked web sites may not be subject to our privacy policies and procedures.
Access and contact:
You may access the personal information we hold about you by making a written request to us during business hours. We will ask that you satisfy identity validation procedures to prove that you and the individual requesting the personal information are one and the same.
We may decline a request for access to personal information where we are required by law to do so.
If, at any time, you believe the personal information we hold about you is inaccurate, incomplete or out of date, please notify us immediately. We will take reasonable steps to correct the information so that it is accurate, complete and up-to-date.
If you have any queries or concerns about our privacy policy or the way in which we handle your personal information, please contact us.
We are not responsible for any unauthorised use of or access to the personal information provided.
This Privacy Statement may change from time to time at our discretion.
© Copyright SSG (Solution Specifix™ Group) 2009